What to do.. what to do. For the 1st time in my life, there are some personal things happening, that may end up conflicting with my business. Hmm.... so what to do.
I am usually a very private person, and there are a select few who know me on that level. My business has always come 1st, but I now find my self in a position that may well end up making it 2nd.. or 3rd.
My customers are number one, however, I cannot take care of them, if I am not taking care of me. How do other business owners do this and still stay in business? I can't be the only one out there with some things to attend to. The problem is, it seems as if they may be on-going. Where is the balance? Acckk! It's making me nuts. I have always done well under pressure so this should be a no brain er right? Just schedule things to fit whats happening.
Well... on the internet, there are expectations that your available 24 hours a day. My god! How do people survive getting up at 3 am to answer a desperate email to see if you still have a particular product available? Where did this expectation come from? I would never presume my local deli mart to be open solely for my needs. I can wait until tomorrow. I can really. It's not a big deal.
So this is for those who need it right NOW. I am here, and I will get to you, and it will be as lovely as you need it to be, but, I will not answer 3am emails, I will not be here on weekends, and I will not jump because you say jump. Please understand that us business owners have a life also, and communication is key. We know your there, and will do our 100% best to get what you need, but our 100% has to be because we are 100%.
I love my business, it is one of the best decisions I ever made. I run it to the best of my ability. Your #1 when it comes to staying in business, but I am #1 when it comes to running it.